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Why Knowledge and Change Management?

Change Management enables employees to adopt a change so that business objectives are realized.

We change for a reason. As simple as this sounds, an underlying principal for managing change is that a future state can be envisioned that is different from today, and we are changing to that future state to achieve a specific and desired outcome.

The reasons for change are as varied as change itself: revenue growth, improved quality, avoidance of double-tracking (e.g. reinventing the wheel), better product or service quality, reduced risk exposure and more.

 

Change Management
We provide expertise in:

1 — Defining your change management strategy (build the case)
Prepare your change management team
Develop your sponsorship model

2 — Managing the change
Develop change management plans
Take action and implement plans

3 — Reinforcing change
Collect and analyse feedback
Diagnose gaps and manage resistance
Implement corrective actions and celebrate successes

Knowledge Management
We provide expertise in:

1 — Preparing for Knowledge Management

Prepare a needs analysis

Conduct Voice of Customer – interviews

Design a Knowledge Management strategy

Develop governance

2 — Implement Knowledge Management solutions

Develop action plans

Take action and implement plans and solutions

Define Key Performance Indicators

3 — Reinforcing the usage of Knowledge Management

Collect and analyse feedback

Diagnose gaps and manage resistance

Implement incentive system and celebrate successes

Contact
Asha Jain Cornet — Smart Change
ICF Coach & PROSCI
Change Management Consultant
asha.jain@smartchange.ch
0041 (0) 840 350 350 Toll Free Number

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